MAIDENHEAD, UK, June 22 /PRNewswire/ -- BancTec Service Europe, one of Europe's fastest growing IT support services companies has replaced its BlackBerry(R) devices with Good Technology's enterprise wireless computing software, GoodLink(TM) running on Palm(R) Treo(TM) smartphones. The key factors in the decision were Good Technology's superior Secure Over-The-Air(TM) handheld software management capabilities and device choice and flexibility.
BancTec, a global provider of infrastructure service management and solutions for document, content, and payment processing, initially purchased 80 GoodLink licenses and is planning a full rollout to all 230 personnel in Europe this summer. BancTec is also planning to upgrade its infrastructure and is considering mobilizing more of its enterprise applications using Good Technology.
"In the enterprise space, GoodLink is the only true alternative to BlackBerry. We evaluated all the competition, but GoodLink was the only system that was better than BlackBerry, which is why we decided to use it. GoodLink has already become fundamental to the way the company works," commented Peter White, EMEA Project Director, BancTec.
"It was very important for BancTec to be device independent. We wanted to retain the choice to change devices in the future without having to alter our infrastructure. Additionally, Good's Secure Over-The-Air administration makes the devices much easier to manage and gives users full access to important information such contacts and calendars," continued White.
BancTec has experienced increased levels of productivity and flexibility as a direct result of using GoodLink. The company provides same-day and next business day on-site services for a number of major IT OEM's and employs a dedicated team of engineers who receive their job instructions via Outlook. Previously, engineers needed to go back to the office to receive the instructions or telephone a call centre so that instructions could be dictated to them. With GoodLink the company saves time and therefore money as the engineers now receive the updates whilst they are mobile. (1)
"An increasing number of financial services organisations, both in the United States and in Europe, are swapping BlackBerry for enterprise wireless computing solutions from Good Technology," said Terry Austin, president, worldwide sales and marketing for Good Technology. "Organisations in this industry tend to be extremely rigorous in their selection and piloting processes, and we are proud to have earned BancTec's selection."
About Good Technology
Good Technology is the leader in wireless handheld computing software and service, using industry standards to provide the corporate applications enterprises need on the handhelds they choose over the networks they prefer. The company's GoodAccess(TM) and GoodLink products extend mission-critical enterprise applications -- including Microsoft Exchange, Oracle, salesforce.com and Siebel -- to mobile employees when and where they need them, using end-to-end AES encrypted, FIPS 140-2 certified security, and cradle-free, real-time synchronization. GoodLink and GoodAccess are combined enterprise software and service that run on a variety of devices and networks, freeing customers from vendor lock-in, and allowing maximum flexibility. Good Technology is headquartered in Santa Clara, California. For more information, call +44 1628 509035, e-mail uksales@good.com or visit http://uk.good.com/.
About BancTec
BancTec provides quality, integrated support and focused deployment solutions for electromechanical devices such as reader/sorters, document scanners and software products as well as computers, servers, printers and networks across the globe.
Our services span the United States, Canada, Puerto Rico, Europe, Japan and Brazil.
For more than 20 years leading financial institutions, OEM providers, defense and aerospace companies, strategic outsourcing organizations and technology manufacturers have relied on BancTec for flexible, quality services. Our superior, cost-effective solutions are custom designed to benefit small, medium or large businesses. Our services result in cost savings, improved client satisfaction and increased revenues for our clients, maximizing their investments in IT systems. For more information e-mail inquiries@banctec.com or visit http://www.banctec.com/.
Press Contacts
Martin Smith, Sonus PR for Good Technology, martin.smith@sonuspr.com or +44 (0)20 7851 4890
NOTE: Good, GoodLink and GoodAccess are trademarks of Good Technology, Inc. All other trademarks belong to their respective owners.
Palm, Palm OS and Treo are among the trademarks or registered trademarks owned by or licensed to Palm, Inc.
(1) Within wireless service coverage area only. Email requires data services from a mobile service provider at an additional cost. ISP may also be required. Pricing varies by service provider.
Good Technology, Inc.
CONTACT: Martin Smith, Sonus PR for Good Technology,martin.smith@sonuspr.com or +44 (0)20 7851 4890
Web site: http://www.good.com/